brick-and-mortar

The 7 Most Common Obstacles to Brick-and-Mortar Execution

Even the most customer-obsessed brick-and-mortar stores suffer from execution problems that obstruct sales and damage the shopping experience. As your retail chain expands its footprint and as you add more SKUs to your assortment, it becomes harder to understand how pervasive these issues are and how much they cost you. We’ve worked with retailers that […]

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retail technology

9 Questions to Ask Before Paying for New Retail Technology

At NRF 2019 Retail’s Big Show, over 900 vendors vied for the attention of the retailers in attendance. Retail executives’ inboxes are filled with sales pitches from technology vendors promising to transform their business. But not all retail technology is worth its weight in gold. In fact, bad retail technology, or simply retail technology that […]

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retail experience

5 Tech Innovations Responsible for H&M’s Turnaround

A little less than a year ago, H&M was grappling with a number of issues that diminished the retail experience and their bottom line. Not only was it suffering from a sales slump, but the company had a stockpile of unsold inventory worth $4 billion, struggled with style misses and snafus, and was falling behind […]

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