Top 3 US Retail Pharmacies: Who’ll Capitalize on Consumer Obsession with Health & Wellness?

Note to reader: This is the second installment of our series on how the top retail pharmacies in the US—Rite Aid, CVS, and Walgreens—are evolving to meet ever-changing consumer demands. When you’re done, check out first installment on new store formats. Retail pharmacies have long been a one-stop-shop for beauty, grocery and yes, pharmacy. But […]
CB4 & Kum and Go Extend Partnership Chainwide to Drive Sales and Improve Customer Experience

After a successful six-month deployment across half of Kum & Go’s 400 locations, the convenience store giant is rolling out CB4’s AI solution for store teams chainwide. The partnership focuses on improving the in-store experience of Kum & Go shoppers by solving buyability issues that make it difficult for Kum & Go customers to purchase […]
The Rise (and Fall) of QR Codes in Retail: Is it Time for a Comeback?

In the ever-changing retail landscape, QR codes (or quick response codes) have become something of a permanent fixture. These square-shaped black-and-white displays are found on a dizzying array of product labels. A QR code is actually a matrix-style bar code that can cram more data in a smaller space than a conventional linear barcode. When […]
Local Grocery Chains vs. Big Box Supermarkets: Which is Coming Out of Covid-19 Ahead?

The COVID-19 outbreak pushed no industry (save for healthcare and biotechnology) to evolve as dramatically as the grocery retail industry. Within weeks of the pandemic’s arrival, big box retailers and local grocery chains alike were driven to upend their operations across the board, from stocking to staffing to safety protocols. Behemoths such as Walmart and […]
3 Ways You’re Wasting Staff Time & Retail Labor Costs

The retail industry was beset by uncertainty and unprecedented operational challenge in 2020 as the coronavirus pandemic unfolded across the world. It was a year of sudden lockdowns, store-capacity restrictions, endless sanitization protocols and a fundamental shift in the way customers shop, as more and more buyers opted for online shopping or curbside pickup. For […]
5 Grocery Industry Trends to Watch in 2021

Nearly one year after the COVID-19 pandemic began ravaging the globe, your local grocery store is likely looking a little different. Few businesses have been affected as dramatically by the virus as the grocery industry. Initially slow to adapt to e-commerce, the grocery industry has shoveled billions of dollars this year into developing online platforms […]
Top 3 US Retail Pharmacies: Are New Store Formats the Prescription for Success?

It’s a race to the top in pharmacy retail. The top three pure play brick-and-mortar pharmacy retailers are choosing different but similar paths to get there. In a new series, we’ll be taking a closer look at what Rite Aid, CVS, and Walgreens are doing in five pharmacy retail markers for success. Up first: new […]
5 Ingredients That Make Kroger a Customer Favorite in the Food Retail Industry

Customer delight on aisle three! The Kroger Co., the Cincinnati-based, largest pure-play supermarket chain in the country, had more than 2,750 stores as of early 2020. Despite its reach, however, the chain has also been known for something else: being a consumer favorite in the food retail industry. As with other large chains, that may […]
How Innovative Retail Companies Are Capitalizing on Their Outdoor Footprints in the Pandemic

As 2020 comes to a close, the pandemic is a long way from being over. But the initial shock to in-store retail in the first half of the year—when in-store shopping bottomed-out by more than 80 percent—has slowly faded. By late September, the drop-off had rebounded to only around 25 percent. Here’s the bad news: […]
Retail Strategy: Compete for Bargain Shoppers Without Seeing Red

The pandemic-driven boon in online shopping has brick and mortar stores searching for a successful retail strategy to stay competitive in the shifting landscape. Mega-retailers like Walmart (famous for its “everyday low prices”) and Amazon (famous for next day shipping on reasonably priced staples) have reported a rise this year in sales of pandemic-related items, […]