
COVID-19 Shopper Priorities and Experience Survey
Retailers are working around the clock to ready themselves for ever-changing demand and foot traffic patterns as the COVID-19 health crisis unfolds.
We surveyed 1,108 shoppers in the US to learn how shoppers perceive their in-store experiences throughout the pandemic. This includes how well they feel that retailers are keeping them safe and rising to their needs during this unique and challenging time.
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What’s Inside
- Learn where in the country customer are most fearful of shopping in stores.
- Find out how media consumption affects shoppers’ purchasing behaviors.
- Discover what’s really driving shoppers to choose one retailer over a competitor.