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Our Faves
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5 New Rules for Retailing in a Recession
2/3
Grocery Store Operations: What Shoppers & Front Line Workers Reveal on Reddit
3/3
Urban Outfitters Expands Partnership with CB4 to All Stores to Empower Store Associates with AI
CB4 Stories
CB4 in Action — 2 min read
CB4 & Kum and Go Extend Partnership Chainwide to Drive Sales and Improve Customer Experience
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Retail Technology — 5 min read
The Rise (and Fall) of QR Codes in Retail: Is it Time for a Comeback?
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Retail News & Trends — 4 min read
Local Grocery Chains vs. Big Box Supermarkets: Which is Coming Out of Covid-19 Ahead?
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Retail News & Trends — 5 min read
3 Ways You’re Wasting Staff Time & Retail Labor Costs
How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...
WATCH THE VIDEO
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Retail News & Trends — 6 min read
5 Grocery Industry Trends to Watch in 2021
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Retail Technology — 5 min read
Top 3 US Retail Pharmacies: Are New Store Formats the Prescription for Success?
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Retail News & Trends — 5 min read
5 Ingredients That Make Kroger a Customer Favorite in the Food Retail Industry
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Retail News & Trends — 5 min read
How Innovative Retail Companies Are Capitalizing on Their Outdoor Footprints in the Pandemic
This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...
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Retail News & Trends — 6 min read
Retail Strategy: Compete for Bargain Shoppers Without Seeing Red
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Store Operations — 5 min read
Conflict De-Escalation 101: Cautionary Tales for Retail Operations
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Retail News & Trends — 5 min read
Retail Industry Trends: Make a List and Check it Twice for a Successful Holiday Season
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Retail News & Trends — 6 min read
Grocery Store Operations: What Shoppers & Front Line Workers Reveal on Reddit
A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...
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Retail News & Trends — 4 min read
Can’t Touch This: Contactless is Now a Must-Have for Grocers
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Retail News & Trends — 1 min read
Urban Outfitters Expands Partnership with CB4 to All Stores to Empower Store Associates with AI
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Retail Technology — 1 min read
CB4 Announces Partnership with Spanish Supermarket Giant Eroski to Streamline Operational Execution
CB4 in Action — 5 min read
How Retailers Are Using Machine Learning to Overcome Covid Challenges.
Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...
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Retail News & Trends — 6 min read
Retail’s Reopening Numbers: The Truth Behind the Headlines
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Retail News & Trends — 5 min read
3 Realizations on the E-Commerce Shopping Experience in COVID
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Retail News & Trends — 4 min read
Covid Retail Restructurings: Just in Time or Too Little Too Late?
CB4 in Action — 5 min read
10 Things I Learned Leading a Remote Team Through the Pandemic
In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...
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Retail News & Trends — 5 min read
Retailers Form 3 Unconventional Partnerships to Beat Coronavirus
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Retail News & Trends — 5 min read
Harder, Better, Faster, Stronger: Covid & Pharmacy Retail
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Retail News & Trends — 6 min read
Grocery Shopping in the Time of Corona: It’s Awful
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Retail News & Trends — 21 min read
How Retailers Are Responding to COVID-19: A Timeline
In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...
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CB4 in Action — 5 min read
What Happened When I Used CB4’s AI Engine to Predict US Covid-19 Outbreaks
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Retail News & Trends — 4 min read
How Retail is Readying for a Post-Pandemic Rebound
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Retail News & Trends — 5 min read
5 Ways Grocers are Protecting Their Store Teams Through the Pandemic
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Store Operations — 8 min read
5 New Rules for Retailing in a Recession
In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...
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Store Operations — 4 min read
How to Support Your Grocery Staff During Coronavirus
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Retail Technology — 6 min read
3 Reasons Why Gamification Is Everything in Retail Technology
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Retail Technology — 4 min read
Privacy v. Personalization: How Retailers Like IKEA Walk the Line
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Retail Technology — 6 min read
9 Ways to Train Your Retail Store Staff… For Real
In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...
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Retail Technology — 7 min read
5 “Wow” Moments from My Visit to Nordstrom’s New NYC Flagship
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Store Operations — 4 min read
Retail Store Audits: Pitfalls to Avoid Before, During, & After Your Audit
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Retail News & Trends — 4 min read
3 Reasons Why Dollar Stores Are On The Rise
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Store Operations — 4 min read
Expert Spotlight: 3 Big Ideas from My Interview with The Retail Doctor
In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...
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Retail News & Trends — 4 min read
3 Things Traditional Retailers Can Do To Capture Sneakerheads Like Me
CB4 in Action — 4 min read
5 Key Takeaways from CB4’s NRF 2020 Big Ideas Panel
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Retail Technology — 5 min read
Watch the Throne: Can Wegmans Become King of New York?
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Retail Technology — 5 min read
The Very Hungry Carter-pillar: How Carter’s Ate Up the Competition
A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...
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Retail News & Trends — 5 min read
Conscious Capitalism: Retailers Reaping the Benefits?
CB4 in Action — 4 min read
Results Not Reports. Why Store Managers Love CB4.
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Retail News & Trends — 5 min read
5 Strategies for Victoria’s Secret in 2020
CB4 in Action — 4 min read
3 Most Common Ways Stores Frustrate Mission-Driven Shoppers
In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them....
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Retail News & Trends — 9 min read
Expert Spotlight: 6 Big Ideas from my Interview with Neil Saunders
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Retail News & Trends — 5 min read
Year in Review: Most Epic Retail Collaborations of 2019
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Retail News & Trends — 5 min read
C-Store Rebranding in 2019: Chains Weigh Opportunities and Risks
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Store Operations — 5 min read
The Anatomy of a Winning Pop-Up Shop
In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meetin...
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Retail News & Trends — 6 min read
Thoughts on GameStop by Someone Who Loved GameStop
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Retail News & Trends — 4 min read
How Retailers Are Thriving in The Resale Economy
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Retail News & Trends — 8 min read
Expert Spotlight: 5 Big Ideas from my Interview with KIZER & BENDER
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Retail News & Trends — 6 min read
The Recipe for Successful Alternate Format Grocery Stores
Learn what store managers told us about threats to store execution and what shoppers told us about how these affect thei...
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Retail Technology — 5 min read
Retail Store Heat Mapping: Hot or Not?
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Store Operations — 5 min read
5 Ways to Increase Conversion in Retail & Prevent Store Walkaways
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Retail News & Trends — 8 min read
5 Amazing Tales of Apparel Retail Comebacks
CB4 in Action — 4 min read
The Secret to Localizing Assortment the Easy (CB4) Way
Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and s...
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Retail News & Trends — 8 min read
Retail Bankruptcies of 2019: Lessons Learned from Forever 21, Gymboree, & More
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Retail Technology — 6 min read
How to Energize Your Retail Workforce
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Retail Technology — 4 min read
AI in Apparel Retail: From High Tech Gadgetry to Revenue Builder
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Retail News & Trends — 6 min read
How American Eagle is Building the Denim Brand of the Future
We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal w...
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CB4 in Action — 4 min read
3 Ways CB4 Helps Grocers Bring Home the Bacon
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Store Operations — 5 min read
6 Ways to Enhance Your Retail Hiring and Onboarding Processes
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Retail Technology — 5 min read
5 Ways Lululemon Dominates the World of Athleisure
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Retail News & Trends — 7 min read
7 Tips to Supercharge Your Retail Influencer Strategy
Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Wat...
WATCH IT NOW
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Retail Technology — 5 min read
The Secret to Successful Supermarket AI Deployment
CB4 in Action — 4 min read
3 Reasons CB4 is Tailor-Made for Apparel Retail
CB4 in Action — 5 min read
5 Retailers Using Tech Incubators to Stay Competitive
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Store Operations — 4 min read
A Peek Inside Whole Foods’ New C-Store & Takeaways for Grocers
We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pand...
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Retail News & Trends — 5 min read
Retailers are Joining the Rental Economy. Who Will End Up on Top?
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Retail Technology — 5 min read
7-Eleven’s Tech Innovations, and How Other C-Stores Can Keep Up
CB4 in Action — 4 min read
Staying on Top: Highlights of Levi’s Tech Infrastructure
CB4 in Action — 4 min read
Why Machine Learning is the Key to Driving Same-Store Sales
In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pande...
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Retail News & Trends — 4 min read
Key Takeaways from CB4’s Interviews with Top Women in Grocery
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Retail News & Trends — 4 min read
7 Things Legacy Retailers Should Know About Digital Native Brands
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Retail Technology — 4 min read
3 Ways Fashion Retailers are Using AI for Operational Efficiency
CB4 in Action — 2 min read
How Digital Tech is Changing Human Life (and Retail) as We Know it
This infographic reveals the forces behind grocery's shrinking margins and shares tried-and-true ways of profitably driv...
GET THE INFOGRAPHIC
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Store Operations — 7 min read
7 Ways to Crush it in Convenience Retail in 2019
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Retail News & Trends — 6 min read
CB4’s 1st Annual Grocery Store Loyalty Awards
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Retail Technology — 3 min read
L’Oréal’s Tech Arsenal: How The Legacy Brand Stays On Top
CB4 in Action — 3 min read
How CB4 Lifts the Burden on Retail IT Teams
How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...
WATCH THE VIDEO
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Retail News & Trends — 4 min read
5 Partnerships That Could Transform Your Local Walgreens
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Retail News & Trends — 6 min read
5 Ways to Attract Retail’s Conscious Consumer
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Retail News & Trends — 4 min read
Five Below: What’s Behind this Discount Retailer’s Success?
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Retail Technology — 4 min read
3 Types of Data You Need for Killer Clienteling in Fashion Retail
This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...
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CB4 in Action — 4 min read
The 7 Most Common Obstacles to Brick-and-Mortar Execution
CB4 in Action — 6 min read
9 Questions to Ask Before Paying for New Retail Technology
CB4 in Action — 4 min read
High Impact, Low Ask: How CB4 Creates IT Department Heroes
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Retail Technology — 5 min read
5 Tech Innovations Responsible for H&M’s Turnaround
A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...
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Retail Technology — 5 min read
3 Grocers Using Tech to Combat Food Waste and Drive Profits
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Retail News & Trends — 5 min read
CB4’s 1st Annual Apparel Retail Loyalty Awards
CB4 in Action — 5 min read
How CB4 Mitigates Loss Across Retail Chains
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Store Operations — 5 min read
How to Increase Basket Size in Your C-Store
Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...
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Store Operations — 4 min read
Food Retailers: Know This Before Investing in a Grocerant
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Store Operations — 6 min read
5 Click-and-Collect Pitfalls to Avoid (and Some Successes, too)
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Store Operations — 7 min read
Ready to Reduce In-Store Apparel Returns? Try These Tactics on For Size
CB4 in Action — 7 min read
How Customer Feedback is Driving Our Product Strategy in 2019
In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...
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Retail Technology — 5 min read
Self-Driving Cars Are Coming. Is the Convenience Industry Ready?
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Retail News & Trends — 4 min read
The Rise of the Grocery CX Officer & Implications for the Industry
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Retail Technology — 5 min read
4 Cutting-Edge Technologies to Curb C-Store Theft
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Retail News & Trends — 6 min read
How Nike Slayed 2018, and Takeaways for Fashion Retailers
In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...
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Retail Technology — 4 min read
How International Retailers are Digitizing Customer Experience
CB4 in Action — 6 min read
How CB4 Keeps Convenience Stores Competitive
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Retail News & Trends — 5 min read
Retailers: Use Negative Yelp Reviews to Your Advantage in 5 Steps
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Retail Technology — 4 min read
How Top Retailers Use Mobile Tech to Boost Employee Motivation
In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...
GET THE WHITE PAPER
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Retail News & Trends — 5 min read
CB4’s 1st Annual Convenience Store Loyalty Awards
CB4 in Action — 4 min read
The Lost Sales Calculator: What It Is & Why We Built It
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Retail News & Trends — 3 min read
Why Big Brick-and-Mortar Retailers Are Thinking Small in 2019
CB4 in Action — 5 min read
How CB4 Retailers Use Tech to Enable Store Managers
In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...
GET THE SURVEY
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Store Operations — 6 min read
The High Cost of Grocery Store Shrink, and What to do About It
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Store Operations — 5 min read
Naming a Product “Corn Knuckles” and Other Private Label Pitfalls
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Retail Technology — 7 min read
6 Ways to Improve Grocery Store Profit Margins with Technology
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Retail Technology — 3 min read
How Ulta is Revolutionizing the Beauty Biz (With the Help of AI)
In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...
GET THE WHITEPAPER
CB4 in Action — 2 min read
Kohl’s x CB4 NRF Panel: How to Satisfy Mission-Driven Shoppers
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Retail News & Trends — 4 min read
How Alibaba & TMIC Help Retailers Capitalize on Local Demand
CB4 in Action — 4 min read
How CB4 Improves Communication in Retail
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Retail Technology — 5 min read
How to Convert Fuel Shoppers & Increase Convenience Store Sales
A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...
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Store Operations — 5 min read
How to Cut Costs Without Sacrificing Customer Experience in Retail
CB4 in Action — 4 min read
3 Things We Learned Working with Convenience Store Managers
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Store Operations — 4 min read
Workforce Management Techniques for Today’s Fashion Retailers
CB4 in Action — 5 min read
5 Ways CB4 Improves Pharmacy Same-Store Sales
In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them....
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Retail Technology — 5 min read
The Future of Grocery Technology: Level Up or Get Left Behind
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Retail Technology — 4 min read
How Tech-Savvy Operations Teams Keep Pace in Fast Fashion
CB4 in Action — 3 min read
Top Performers Reports: A Retail Blind Spot
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Retail Technology — 5 min read
5 Retail Technology Investments that Could Have Saved Sears
In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meetin...
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Retail Technology — 4 min read
How Tilly’s Used Augmented Reality to Increase Foot Traffic
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Store Operations — 5 min read
How Grocery Store Operations Teams Lead Customer Experience
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Retail Technology — 3 min read
3 Examples of Convenience Store Software that Increase Sales
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Retail Technology — 4 min read
Wholesale Store Innovation: Sam’s Club Takes the Lead
Learn what store managers told us about threats to store execution and what shoppers told us about how these affect thei...
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Retail Technology — 3 min read
Smart Fitting Rooms: Mango & Ralph Lauren Get Wise
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Retail Technology — 3 min read
Total Immersion: Walmart’s VR Retail Training
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Retail Technology — 6 min read
3 (Non-Marketing) Ways to Use Big Data in Retail
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Retail Technology — 5 min read
Discount Stores: Why We Love Them and What Retailers Can Learn
Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and s...
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Store Operations — 6 min read
Outlet Store Challenges: The DIESEL Store Interview
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Store Operations — 3 min read
Delivery in Retail: How Brick-and-Mortar Can Get the Edge
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Retail Technology — 3 min read
Retail Social Media: Harvesting Likes, Sales and Impressions
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Store Operations — 4 min read
Omnichannel Retail and the New Role of Stores
We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal w...
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Retail Technology — 3 min read
The Fall of Sears: A Failure to Adapt to Changing Retail Trends
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Retail Technology — 6 min read
5 Misconceptions About Amazon Go and the Future of Retail
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Retail Technology — 3 min read
Retail Mobile Apps: The Case for (and Against)
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Retail Technology — 4 min read
IoT in Retail: Changing the Customer Acquisition Landscape
Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Wat...
WATCH IT NOW
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Retail Technology — 3 min read
The AI Assistant Revolution Comes to Retail
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Retail Technology — 3 min read
Custom Retail in the World of Sporting Goods
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Retail Technology — 5 min read
Retail Supply Chains Just Got Smarter: AI and the Supply Chain
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Retail Technology — 3 min read
Smarter Systems: AI and Machine Learning in Retail
We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pand...
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Retail Technology — 3 min read
Innovations in Pharmacy: How Tech is Revolutionizing the Drugstore
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Retail Technology — 3 min read
AI and the Customer Experience: Today and Beyond
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Retail Technology — 3 min read
Robotic Shopping Carts Are Here (To Stay?)
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Store Operations — 3 min read
In-Store Innovation: Lessons from the Apple Store
In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pande...
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Retail Technology — 3 min read
Retail IoT: Tailored In-Store Experiences and Precise Messaging
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Store Operations — 4 min read
Retail IoT Solutions Impacting the In-Store Customer Experience
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Retail Technology — 5 min read
Will Self Service Checkouts Boost Your Business?
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Store Operations — 6 min read
Clienteling: Retail Realness with Dorian Nicholson
This infographic reveals the forces behind grocery's shrinking margins and shares tried-and-true ways of profitably driv...
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Store Operations — 3 min read
C-Store Stories: The Evolving Face of Circle K
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Retail Technology — 4 min read
Retail Store Automation: Embracing Machines and Humans Alike
CB4 in Action — 2 min read
The Limitations of Traditional Retail Business Analytics
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Store Operations — 7 min read
Inside Store Operations: Denimwall, the South Beach Interview
How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...
WATCH THE VIDEO
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Store Operations — 4 min read
Store Planning: The Changing Face of Retail Store Formats
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Store Operations — 3 min read
Customization in Retail: A Whole New World
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Retail Technology — 3 min read
Peak Convenience: Mobile Ordering in Convenience Stores
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Retail Technology — 3 min read
Personalization and Artificial Intelligence in Luxury Retail
This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...
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Retail Technology — 3 min read
How Kroger is Staying On Top of Grocery Store Technology Trends
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Retail Technology — 4 min read
Technology In Retail Stores: A Double Edged Sword
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Retail Technology — 3 min read
VR & AR in Retail: Better Customer Experience Through Technology
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Retail Technology — 3 min read
Using Experiential Retail to Create Memorable Brand Experiences
A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...
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Retail Technology — 3 min read
Blockchain in Retail: Applications Beyond Crypto
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Store Operations — 6 min read
Inside Store Operations: The G-Star RAW Interview
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Retail Technology — 3 min read
How In-Store Technology Empowers Retail Operations Teams
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Retail Technology — 3 min read
How to Use A Customer Loyalty Program to Increase Sales
Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...
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Retail Technology — 3 min read
How Technology Inspired and Drove Fast Fashion’s Meteoric Rise
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Retail Technology — 3 min read
Gamification in Retail: Delighting Shoppers & Store Teams Alike
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Retail Technology — 3 min read
Paper Coupons: Still Relevant for Retailers in a Digital World?
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Retail Technology — 3 min read
What Amazon’s Brick-and-Mortar Bet Means for Retail
In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...
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Store Operations — 3 min read
How One Retailer’s Productivity Point System Failed Employees
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Retail Technology — 4 min read
Speak and Shop: How IT Teams Use Retail Voice Technology
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Retail Technology — 4 min read
Killer Retail Apps that Improve the In-Store Experience
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Store Operations — 4 min read
4 Retail Inventory Mistakes and How to Fix Them
In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...
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Retail Technology — 5 min read
What You Need to Know About Grocery Store Technology
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Retail Technology — 4 min read
Cannibalism and Complementary Effects in Retail
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Retail Technology — 4 min read
How Retail Technology Investments Improve Same-Store Growth
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Store Operations — 5 min read
What is Boring Retail? And How to Avoid It in Your Stores
In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...
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Store Operations — 4 min read
Tracking Promotions Across Your Retail Chain
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Store Operations — 3 min read
How to Improve Same-Store Sales Using Promotions
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Retail News & Trends — 4 min read
Why Do Retail Customers Prefer an In-Store Experience?
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Retail Technology — 2 min read
Novelty Detection: Finding New Classes of Anomalies in Complex Processes
In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...
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Retail Technology — 3 min read
Kohl’s Geek Day 2018, The Future of Retail Technology
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Retail Technology — 4 min read
Know This: Demand Patterns vs. Purchasing Patterns in Retail
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Retail Technology — 3 min read
The Challenges of Time-Series Forecasting in Retail
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Store Operations — 2 min read
The Challenge of Solving Operational Issues in C-Stores
In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...
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Retail Technology — 3 min read
Aggregated Market Basket Analysis and Tricky Analytics
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Retail Technology — 2 min read
Retail Analytics – How Granular Should You Get?
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Retail Technology — 2 min read
How Conventional Sales Benchmarking Fails Retail Analytics
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Upcoming Event
NextPoint 2020 x CB4
Oct 7-8, 2020/New York
FMI x CB4
Jan 22-25, 2021/Phoenix
We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pandemic.
We surveyed 1,108 shoppers in the US to learn how shoppers...
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