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5 New Rules for Retailing in a Recession

Store Operations

1011

8 min read

2/3

What Happened When I Used CB4’s AI Engine to Predict US Covid-19 Outbreaks

CB4 in Action

1209

5 min read

3/3

3 Most Common Ways Stores Frustrate Mission-Driven Shoppers

CB4 in Action

920

4 min read

CB4 Stories

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Retail News & Trends — 6 min read

Retail’s Reopening Numbers: The Truth Behind the Headlines

Heidi Sax

731

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Retail News & Trends — 5 min read

3 Realizations on the E-Commerce Shopping Experience in COVID

Heidi Sax

770

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Retail News & Trends — 4 min read

Covid Retail Restructurings: Just in Time or Too Little Too Late?

Joseph Lee

798

CB4 in Action — 5 min read

10 Things I Learned Leading a Remote Team Through the Pandemic

Matthew McAlister

829

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...

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Retail News & Trends — 5 min read

Retailers Form 3 Unconventional Partnerships to Beat Coronavirus

Heidi Sax

1056

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Retail News & Trends — 5 min read

Harder, Better, Faster, Stronger: Covid & Pharmacy Retail

Joseph Lee

745

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Retail News & Trends — 6 min read

Grocery Shopping in the Time of Corona: It’s Awful

Matthew McAlister

1267

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Retail News & Trends — 21 min read

How Retailers Are Responding to COVID-19: A Timeline

Heidi Sax

4345

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...

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CB4 in Action — 5 min read

What Happened When I Used CB4’s AI Engine to Predict US Covid-19 Outbreaks

Daniel Halpern

1209

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Retail News & Trends — 4 min read

How Retail is Readying for a Post-Pandemic Rebound

Heidi Sax

1311

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Retail News & Trends — 5 min read

5 Ways Grocers are Protecting Their Store Teams Through the Pandemic

Joseph Lee

748

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Store Operations — 8 min read

5 New Rules for Retailing in a Recession

Heidi Sax

1011

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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Store Operations — 4 min read

How to Support Your Grocery Staff During Coronavirus

Matthew McAlister

747

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Retail Technology — 6 min read

3 Reasons Why Gamification Is Everything in Retail Technology

Francesca Nicasio

781

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Retail Technology — 4 min read

Privacy v. Personalization: How Retailers Like IKEA Walk the Line

Jaclyn Trop

1022

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Retail Technology — 6 min read

9 Ways to Train Your Retail Store Staff… For Real

Francesca Nicasio

808

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...

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Retail Technology — 7 min read

5 “Wow” Moments from My Visit to Nordstrom’s New NYC Flagship

Heidi Sax

763

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Store Operations — 4 min read

Retail Store Audits: Pitfalls to Avoid Before, During, & After Your Audit

Francesca Nicasio

928

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Retail News & Trends — 4 min read

3 Reasons Why Dollar Stores Are On The Rise

Sandy Smith

1064

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Store Operations — 4 min read

Expert Spotlight: 3 Big Ideas from My Interview with The Retail Doctor

Heidi Sax

831

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...

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Retail News & Trends — 4 min read

3 Things Traditional Retailers Can Do To Capture Sneakerheads Like Me

Matthew McAlister

888

CB4 in Action — 4 min read

5 Key Takeaways from CB4’s NRF 2020 Big Ideas Panel

Fiona Soltes

868

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Retail Technology — 5 min read

Watch the Throne: Can Wegmans Become King of New York?

Joseph Lee

1735

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Retail Technology — 5 min read

The Very Hungry Carter-pillar: How Carter’s Ate Up the Competition

Francesca Nicasio

957

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...

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Retail News & Trends — 5 min read

Conscious Capitalism: Retailers Reaping the Benefits?

Jared Holst

819

CB4 in Action — 4 min read

Results Not Reports. Why Store Managers Love CB4.

Joseph Lee

819

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Retail News & Trends — 5 min read

5 Strategies for Victoria’s Secret in 2020

Jasmine Glasheen

1961

CB4 in Action — 4 min read

3 Most Common Ways Stores Frustrate Mission-Driven Shoppers

Heidi Sax

920

In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...

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Retail News & Trends — 9 min read

Expert Spotlight: 6 Big Ideas from my Interview with Neil Saunders

Heidi Sax

876

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Retail News & Trends — 5 min read

Year in Review: Most Epic Retail Collaborations of 2019

Jaclyn Trop

979

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Retail News & Trends — 5 min read

C-Store Rebranding in 2019: Chains Weigh Opportunities and Risks

Sandy Smith

1085

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Store Operations — 5 min read

The Anatomy of a Winning Pop-Up Shop

Jaclyn Trop

821

In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...

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Retail News & Trends — 6 min read

Thoughts on GameStop by Someone Who Loved GameStop

Matthew McAlister

1879

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Retail News & Trends — 4 min read

How Retailers Are Thriving in The Resale Economy

Jasmine Glasheen

1004

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Retail News & Trends — 8 min read

Expert Spotlight: 5 Big Ideas from my Interview with KIZER & BENDER

Heidi Sax

993

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Retail News & Trends — 6 min read

The Recipe for Successful Alternate Format Grocery Stores

Sandy Smith

1131

In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...

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Retail Technology — 5 min read

Retail Store Heat Mapping: Hot or Not?

Jared Holst

1691

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Store Operations — 5 min read

5 Ways to Increase Conversion in Retail & Prevent Store Walkaways

Jasmine Glasheen

2022

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Retail News & Trends — 8 min read

5 Amazing Tales of Apparel Retail Comebacks

Francesca Nicasio

1073

CB4 in Action — 4 min read

The Secret to Localizing Assortment the Easy (CB4) Way

Joseph Lee

1231

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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Retail News & Trends — 8 min read

Retail Bankruptcies of 2019: Lessons Learned from Forever 21, Gymboree, & More

Francesca Nicasio

1250

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Retail Technology — 6 min read

How to Energize Your Retail Workforce

Heidi Sax

3355

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Retail Technology — 4 min read

AI in Apparel Retail: From High Tech Gadgetry to Revenue Builder

Sandy Smith

875

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Retail News & Trends — 6 min read

How American Eagle is Building the Denim Brand of the Future

Jared Holst

1449

In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them....

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CB4 in Action — 4 min read

3 Ways CB4 Helps Grocers Bring Home the Bacon

Heidi Sax

883

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Store Operations — 5 min read

6 Ways to Enhance Your Retail Hiring and Onboarding Processes

Francesca Nicasio

824

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Retail Technology — 5 min read

5 Ways Lululemon Dominates the World of Athleisure

Jaclyn Trop

1301

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Retail News & Trends — 7 min read

7 Tips to Supercharge Your Retail Influencer Strategy

Francesca Nicasio

1038

In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meetin...

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Retail Technology — 5 min read

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Store Operations — 4 min read

A Peek Inside Whole Foods’ New C-Store & Takeaways for Grocers

Heidi Sax

1190

Learn what store managers told us about threats to store execution and what shoppers told us about how these affect thei...

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Retail News & Trends — 5 min read

Retailers are Joining the Rental Economy. Who Will End Up on Top?

Francesca Nicasio

1142

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Retail Technology — 5 min read

7-Eleven’s Tech Innovations, and How Other C-Stores Can Keep Up

Jared Holst

1506

CB4 in Action — 4 min read

Staying on Top: Highlights of Levi’s Tech Infrastructure

Heidi Sax

1782

CB4 in Action — 4 min read

Why Machine Learning is the Key to Driving Same-Store Sales

Yoni Benshaul

967

Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and s...

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Retail News & Trends — 4 min read

Key Takeaways from CB4’s Interviews with Top Women in Grocery

Sandy Smith

711

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Retail News & Trends — 4 min read

7 Things Legacy Retailers Should Know About Digital Native Brands

Jaclyn Trop

842

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Retail Technology — 4 min read

3 Ways Fashion Retailers are Using AI for Operational Efficiency

Heidi Sax

1041

CB4 in Action — 2 min read

How Digital Tech is Changing Human Life (and Retail) as We Know it

Heidi Sax

675

We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal w...

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Store Operations — 7 min read

7 Ways to Crush it in Convenience Retail in 2019

Jared Holst

1908

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Retail News & Trends — 6 min read

CB4’s 1st Annual Grocery Store Loyalty Awards

Fiona Soltes

964

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Retail Technology — 3 min read

L’Oréal’s Tech Arsenal: How The Legacy Brand Stays On Top

Jaclyn Trop

806

CB4 in Action — 3 min read

How CB4 Lifts the Burden on Retail IT Teams

Heidi Sax

651

Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Wat...

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Retail News & Trends — 4 min read

5 Partnerships That Could Transform Your Local Walgreens

Sandy Smith

1230

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Retail News & Trends — 6 min read

5 Ways to Attract Retail’s Conscious Consumer

Alex Baldinger

929

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Retail News & Trends — 4 min read

Five Below: What’s Behind this Discount Retailer’s Success?

Jared Holst

1084

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Retail Technology — 4 min read

3 Types of Data You Need for Killer Clienteling in Fashion Retail

Heidi Sax

1181

We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pand...

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CB4 in Action — 4 min read

The 7 Most Common Obstacles to Brick-and-Mortar Execution

Heidi Sax

755

CB4 in Action — 6 min read

9 Questions to Ask Before Paying for New Retail Technology

Joseph Lee

835

CB4 in Action — 4 min read

High Impact, Low Ask: How CB4 Creates IT Department Heroes

Heidi Sax

690

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Retail Technology — 5 min read

5 Tech Innovations Responsible for H&M’s Turnaround

Francesca Nicasio

2966

In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pande...

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Retail Technology — 5 min read

3 Grocers Using Tech to Combat Food Waste and Drive Profits

Alex Baldinger

1006

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Retail News & Trends — 5 min read

CB4’s 1st Annual Apparel Retail Loyalty Awards

Jaclyn Trop

856

CB4 in Action — 5 min read

How CB4 Mitigates Loss Across Retail Chains

Heidi Sax

658

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Store Operations — 5 min read

How to Increase Basket Size in Your C-Store

Jared Holst

1155

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...

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Store Operations — 4 min read

Food Retailers: Know This Before Investing in a Grocerant

Sandy Smith

1283

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Store Operations — 6 min read

5 Click-and-Collect Pitfalls to Avoid (and Some Successes, too)

Francesca Nicasio

777

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Store Operations — 7 min read

Ready to Reduce In-Store Apparel Returns? Try These Tactics on For Size

Heidi Sax

696

CB4 in Action — 7 min read

How Customer Feedback is Driving Our Product Strategy in 2019

Heidi Sax

848

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...

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Retail Technology — 5 min read

Self-Driving Cars Are Coming. Is the Convenience Industry Ready?

Justin Petrillo

1061

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Retail News & Trends — 4 min read

The Rise of the Grocery CX Officer & Implications for the Industry

Fiona Soltes

799

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Retail Technology — 5 min read

4 Cutting-Edge Technologies to Curb C-Store Theft

Sandy Smith

953

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Retail News & Trends — 6 min read

How Nike Slayed 2018, and Takeaways for Fashion Retailers

Alex Baldinger

1165

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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Retail Technology — 4 min read

How International Retailers are Digitizing Customer Experience

Fiona Soltes

609

CB4 in Action — 6 min read

How CB4 Keeps Convenience Stores Competitive

Heidi Sax

886

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Retail News & Trends — 5 min read

Retailers: Use Negative Yelp Reviews to Your Advantage in 5 Steps

Sandy Smith

653

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Retail Technology — 4 min read

How Top Retailers Use Mobile Tech to Boost Employee Motivation

Fiona Soltes

670

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...

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Retail News & Trends — 5 min read

CB4’s 1st Annual Convenience Store Loyalty Awards

Jared Holst

960

CB4 in Action — 4 min read

The Lost Sales Calculator: What It Is & Why We Built It

Heidi Sax

2861

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Retail News & Trends — 3 min read

Why Big Brick-and-Mortar Retailers Are Thinking Small in 2019

Jaclyn Trop

703

CB4 in Action — 5 min read

How CB4 Retailers Use Tech to Enable Store Managers

Heidi Sax

728

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...

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Store Operations — 6 min read

The High Cost of Grocery Store Shrink, and What to do About It

Sandy Smith

3621

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Store Operations — 5 min read

Naming a Product “Corn Knuckles” and Other Private Label Pitfalls

Jared Holst

742

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Retail Technology — 7 min read

6 Ways to Improve Grocery Store Profit Margins with Technology

Francesca Nicasio

8172

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Retail Technology — 3 min read

How Ulta is Revolutionizing the Beauty Biz (With the Help of AI)

Jaclyn Trop

534

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...

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CB4 in Action — 2 min read

Kohl’s x CB4 NRF Panel: How to Satisfy Mission-Driven Shoppers

Fiona Soltes

793

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Retail News & Trends — 4 min read

How Alibaba & TMIC Help Retailers Capitalize on Local Demand

Vittorio Bollo

1285

CB4 in Action — 4 min read

How CB4 Improves Communication in Retail

Heidi Sax

761

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Retail Technology — 5 min read

How to Convert Fuel Shoppers & Increase Convenience Store Sales

Jared Holst

1724

In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...

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Store Operations — 5 min read

How to Cut Costs Without Sacrificing Customer Experience in Retail

Heidi Sax

1702

CB4 in Action — 4 min read

3 Things We Learned Working with Convenience Store Managers

Matthew McAlister

917

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Store Operations — 4 min read

Workforce Management Techniques for Today’s Fashion Retailers

Anne Miller

844

CB4 in Action — 5 min read

5 Ways CB4 Improves Pharmacy Same-Store Sales

Matthew McAlister

783

In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...

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Retail Technology — 5 min read

The Future of Grocery Technology: Level Up or Get Left Behind

Joseph Lee

1075

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Retail Technology — 4 min read

How Tech-Savvy Operations Teams Keep Pace in Fast Fashion

Hanna Neier

1275

CB4 in Action — 3 min read

Top Performers Reports: A Retail Blind Spot

Yoni Benshaul

623

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Retail Technology — 5 min read

5 Retail Technology Investments that Could Have Saved Sears

Matthew Zeidenberg

979

In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...

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Retail Technology — 4 min read

How Tilly’s Used Augmented Reality to Increase Foot Traffic

Vittorio Bollo

963

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Store Operations — 5 min read

How Grocery Store Operations Teams Lead Customer Experience

Anne Miller

895

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Retail Technology — 3 min read

3 Examples of Convenience Store Software that Increase Sales

Matthew McAlister

1077

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Retail Technology — 4 min read

Wholesale Store Innovation: Sam’s Club Takes the Lead

AJ Ogundimu

916

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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Retail Technology — 3 min read

Smart Fitting Rooms: Mango & Ralph Lauren Get Wise

Beth Osborne

2219

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Retail Technology — 3 min read

Total Immersion: Walmart’s VR Retail Training

AJ Ogundimu

924

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Retail Technology — 6 min read

3 (Non-Marketing) Ways to Use Big Data in Retail

Heidi Sax

827

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Retail Technology — 5 min read

Discount Stores: Why We Love Them and What Retailers Can Learn

Heidi Sax

830

In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them....

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Store Operations — 6 min read

Outlet Store Challenges: The DIESEL Store Interview

Jessica Amodeo

1421

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Store Operations — 3 min read

Delivery in Retail: How Brick-and-Mortar Can Get the Edge

AJ Ogundimu

680

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Retail Technology — 3 min read

Retail Social Media: Harvesting Likes, Sales and Impressions

AJ Ogundimu

541

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Store Operations — 4 min read

Omnichannel Retail and the New Role of Stores

Beth Osborne

780

In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meetin...

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Retail Technology — 3 min read

The Fall of Sears: A Failure to Adapt to Changing Retail Trends

AJ Ogundimu

1446

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Retail Technology — 6 min read

5 Misconceptions About Amazon Go and the Future of Retail

Heidi Sax

1038

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Retail Technology — 3 min read

Retail Mobile Apps: The Case for (and Against)

AJ Ogundimu

642

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Retail Technology — 4 min read

IoT in Retail: Changing the Customer Acquisition Landscape

Beth Osborne

908

Learn what store managers told us about threats to store execution and what shoppers told us about how these affect thei...

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Retail Technology — 3 min read

The AI Assistant Revolution Comes to Retail

AJ Ogundimu

776

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Retail Technology — 3 min read

Custom Retail in the World of Sporting Goods

AJ Ogundimu

593

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Retail Technology — 5 min read

Retail Supply Chains Just Got Smarter: AI and the Supply Chain

Beth Osborne

696

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Retail Technology — 3 min read

Smarter Systems: AI and Machine Learning in Retail

AJ Ogundimu

667

Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and s...

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Retail Technology — 3 min read

Innovations in Pharmacy: How Tech is Revolutionizing the Drugstore

AJ Ogundimu

1010

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Retail Technology — 3 min read

AI and the Customer Experience: Today and Beyond

Beth Osborne

696

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Retail Technology — 3 min read

Robotic Shopping Carts Are Here (To Stay?)

Heidi Sax

845

S/O

Store Operations — 3 min read

In-Store Innovation: Lessons from the Apple Store

AJ Ogundimu

1097

We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal w...

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Retail Technology — 3 min read

Retail IoT: Tailored In-Store Experiences and Precise Messaging

Beth Osborne

610

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Store Operations — 4 min read

Retail IoT Solutions Impacting the In-Store Customer Experience

Beth Osborne

610

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Retail Technology — 5 min read

Will Self Service Checkouts Boost Your Business?

Heidi Sax

1015

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Store Operations — 6 min read

Clienteling: Retail Realness with Dorian Nicholson

Jessica Amodeo

718

Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Wat...

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Store Operations — 3 min read

C-Store Stories: The Evolving Face of Circle K

AJ Ogundimu

1199

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Retail Technology — 4 min read

Retail Store Automation: Embracing Machines and Humans Alike

Heidi Sax

586

CB4 in Action — 2 min read

The Limitations of Traditional Retail Business Analytics

Yoni Benshaul

998

S/O

Store Operations — 7 min read

Inside Store Operations: Denimwall, the South Beach Interview

Jessica Amodeo

612

We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pand...

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Store Operations — 4 min read

Store Planning: The Changing Face of Retail Store Formats

Brianna Ahearn

742

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Store Operations — 3 min read

Customization in Retail: A Whole New World

AJ Ogundimu

813

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Retail Technology — 3 min read

Peak Convenience: Mobile Ordering in Convenience Stores

Brianna Ahearn

1096

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Retail Technology — 3 min read

Personalization and Artificial Intelligence in Luxury Retail

AJ Ogundimu

793

In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pande...

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Retail Technology — 3 min read

How Kroger is Staying On Top of Grocery Store Technology Trends

AJ Ogundimu

884

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Retail Technology — 4 min read

Technology In Retail Stores: A Double Edged Sword

Brianna Ahearn

691

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Retail Technology — 3 min read

VR & AR in Retail: Better Customer Experience Through Technology

AJ Ogundimu

640

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Retail Technology — 3 min read

Using Experiential Retail to Create Memorable Brand Experiences

Brianna Ahearn

680

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...

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Retail Technology — 3 min read

Blockchain in Retail: Applications Beyond Crypto

AJ Ogundimu

735

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Store Operations — 6 min read

Inside Store Operations: The G-Star RAW Interview

Jessica Amodeo

1409

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Retail Technology — 3 min read

How In-Store Technology Empowers Retail Operations Teams

AJ Ogundimu

659

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Retail Technology — 3 min read

How to Use A Customer Loyalty Program to Increase Sales

Brianna Ahearn

4719

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...

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Retail Technology — 3 min read

How Technology Inspired and Drove Fast Fashion’s Meteoric Rise

AJ Ogundimu

651

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Retail Technology — 3 min read

Gamification in Retail: Delighting Shoppers & Store Teams Alike

AJ Ogundimu

784

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Retail Technology — 3 min read

Paper Coupons: Still Relevant for Retailers in a Digital World?

Brianna Ahearn

864

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Retail Technology — 3 min read

What Amazon’s Brick-and-Mortar Bet Means for Retail

AJ Ogundimu

614

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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Store Operations — 3 min read

How One Retailer’s Productivity Point System Failed Employees

Jessica Amodeo

598

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Retail Technology — 4 min read

Speak and Shop: How IT Teams Use Retail Voice Technology

Brianna Ahearn

938

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Retail Technology — 4 min read

Killer Retail Apps that Improve the In-Store Experience

Brianna Ahearn

1336

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Store Operations — 4 min read

4 Retail Inventory Mistakes and How to Fix Them

Kathryn Thompson

649

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...

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Retail Technology — 5 min read

What You Need to Know About Grocery Store Technology

Brianna Ahearn

796

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Retail Technology — 4 min read

Cannibalism and Complementary Effects in Retail

Irad Ben Gal

803

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Retail Technology — 4 min read

How Retail Technology Investments Improve Same-Store Growth

Brianna Ahearn

578

S/O

Store Operations — 5 min read

What is Boring Retail? And How to Avoid It in Your Stores

Brianna Ahearn

888

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...

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Store Operations — 4 min read

Tracking Promotions Across Your Retail Chain

Brianna Ahearn

565

S/O

Store Operations — 3 min read

How to Improve Same-Store Sales Using Promotions

Brianna Ahearn

778

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Retail News & Trends — 4 min read

Why Do Retail Customers Prefer an In-Store Experience?

Brianna Ahearn

2623

R/T

Retail Technology — 2 min read

Novelty Detection: Finding New Classes of Anomalies in Complex Processes

Irad Ben Gal

673

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...

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Retail Technology — 3 min read

Kohl’s Geek Day 2018, The Future of Retail Technology

Emily Sinzer

780

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Retail Technology — 4 min read

Know This: Demand Patterns vs. Purchasing Patterns in Retail

Irad Ben Gal

890

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Retail Technology — 3 min read

The Challenges of Time-Series Forecasting in Retail

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