How Grocery Store Operations Teams Lead Customer Experience
The customer experience makes or breaks a brick-and-mortar retail experience — and this is especially true for grocery retailers. Grocery store operations teams, with their intricate understanding of customer needs throughout their stores, are best poised to deliver elevated customer experiences that exceed expectations and surpass the competition. With cutting-edge machine learning tools and artificial […]
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Three Examples of Convenience Store Software that Increase Sales
IT teams evaluating convenience store software already have a lot of options to weigh—from POS systems to traffic monitoring systems and more. But these systems come with a high price—a long rollout period and expensive in-store hardware. ROI is easy to promise but difficult to deliver. In this article, we’ll list the three convenience store […]
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Wholesale Store Innovation: Sam’s Club Takes the Lead
In the 1980s, wholesale clubs revolutionized retail. Wholesalers, like BJ’s and Sam’s Club have succeeded but, the warehouse concept hasn’t change much since then. That’s why Walmart is developing an entirely new concept for Sam’s Club. The store is in Lower Greenville, a neighborhood of Dallas, Texas. Sam’s Club will test new technology at this store/wholesale […]
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Smart Fitting Rooms: Mango & Ralph Lauren Get Wise
From RFID sensors to beacons to digital kiosks and signs, IoT in retail is everywhere. Much of the discussion around the Internet of Things (IoT) in retail is about how it will change the customer experience. However, you can also leverage IoT devices as tools to benefit your employees. Smart fitting rooms represent one way […]
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