2019 Apparel Store Customer Experience Survey
As America turns to nontraditional outlets (like big box stores and direct-to-consumer brands) for their apparel needs, it’s more critical than ever for apparel sellers to understand:
Why customers show up, what happens when mission-driven shoppers face friction in-stores, and how to secure market share and win back lost sales.
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What’s Inside
In the survey of over 1,500 shoppers across 90+ stores, you’ll learn:
• How apparel categories stack up to meeting shopper expectations
• What happens when shoppers’ expectations aren’t met
• Why consumers choose to shop with one apparel seller over another
• The keys to beating the competition in 2020 and beyond
Download this exclusive report now to learn more.
