Category:

Store Operations
CB4 in Action — 5 min read

3 Ways Retailers Are Getting More Done, Faster With CB4’s New Messaging Feature

Heidi Sax

S/O

Store Operations — 4 min read

Conflict De-Escalation 101: Cautionary Tales for Retail Operations

Jaclyn Trop
Retail News & Trends — 6 min read

Grocery Store Operations: What Shoppers & Front Line Workers Reveal on Reddit

Alex Baldinger
Retail News & Trends — 4 min read

Covid Retail Restructurings: Just in Time or Too Little Too Late?

Joseph Lee

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subj...

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CB4 in Action — 5 min read

10 Things I Learned Leading a Remote Team Through the Pandemic

Matthew McAlister
Retail News & Trends — 5 min read

Grocery Shopping in the Time of Corona: It’s Awful

Matthew McAlister
Retail News & Trends — 21 min read

How Retailers Are Responding to COVID-19: A Timeline

Heidi Sax
Retail News & Trends — 3 min read

How Retail is Readying for a Post-Pandemic Rebound

Heidi Sax

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing...

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Retail News & Trends — 5 min read

5 Ways Grocers are Protecting Their Store Teams Through the Pandemic

Joseph Lee

S/O

Store Operations — 7 min read

5 New Rules for Retailing in a Recession

Heidi Sax

S/O

Store Operations — 4 min read

How to Support Your Grocery Staff During Coronavirus

Matthew McAlister

R/T

Retail Technology — 6 min read

3 Reasons Why Gamification Is Everything in Retail Technology

Francesca Nicasio

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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R/T

Retail Technology — 5 min read

9 Ways to Train Your Retail Store Staff… For Real

Francesca Nicasio

S/O

Store Operations — 5 min read

Retail Store Audits: Pitfalls to Avoid Before, During, & After Your Audit

Francesca Nicasio

S/O

Store Operations — 4 min read

Expert Spotlight: 3 Big Ideas from My Interview with The Retail Doctor

Heidi Sax
Retail News & Trends — 4 min read

3 Things Traditional Retailers Can Do To Capture Sneakerheads Like Me

Matthew McAlister

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we exami...

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R/T

Retail Technology — 5 min read

The Very Hungry Carter-pillar: How Carter’s Ate Up the Competition

Francesca Nicasio
CB4 in Action — 4 min read

Results Not Reports. Why Store Managers Love CB4.

Joseph Lee

S/O

Store Operations — 4 min read

The Anatomy of a Winning Pop-Up Shop

Jaclyn Trop
Retail News & Trends — 4 min read

How Retailers Are Thriving in The Resale Economy

Jasmine Glasheen

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's...

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Retail News & Trends — 7 min read

Expert Spotlight: 5 Big Ideas from my Interview with KIZER & BENDER

Heidi Sax
Retail News & Trends — 6 min read

The Recipe for Successful Alternate Format Grocery Stores

Sandy Smith

R/T

Retail Technology — 5 min read

Retail Store Heat Mapping: Hot or Not?

Jared Holst

S/O

Store Operations — 5 min read

5 Ways to Increase Conversion in Retail & Prevent Store Walkaways

Jasmine Glasheen

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are ...

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CB4 in Action — 4 min read

The Secret to Localizing Assortment the Easy (CB4) Way

Joseph Lee

R/T

Retail Technology — 5 min read

How to Energize Your Retail Workforce

Heidi Sax

S/O

Store Operations — 5 min read

6 Ways to Enhance Your Retail Hiring and Onboarding Processes

Francesca Nicasio

R/T

Retail Technology — 4 min read

5 Ways Lululemon Dominates the World of Athleisure

Jaclyn Trop

In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correc...

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S/O

Store Operations — 4 min read

A Peek Inside Whole Foods’ New C-Store & Takeaways for Grocers

Heidi Sax

R/T

Retail Technology — 4 min read

3 Ways Fashion Retailers are Using AI for Operational Efficiency

Heidi Sax

S/O

Store Operations — 7 min read

7 Ways to Crush it in Convenience Retail in 2019

Jared Holst
Retail News & Trends — 4 min read

Five Below: What’s Behind this Discount Retailer’s Success?

Jared Holst

In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to e...

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R/T

Retail Technology — 4 min read

3 Types of Data You Need for Killer Clienteling in Fashion Retail

Heidi Sax
CB4 in Action — 4 min read

The 7 Most Common Obstacles to Brick-and-Mortar Execution

Heidi Sax

S/O

Store Operations — 5 min read

How to Increase Basket Size in Your C-Store

Jared Holst

S/O

Store Operations — 4 min read

Food Retailers: Know This Before Investing in a Grocerant

Sandy Smith

In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of...

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S/O

Store Operations — 6 min read

5 Click-and-Collect Pitfalls to Avoid (and Some Successes, too)

Francesca Nicasio

S/O

Store Operations — 7 min read

Ready to Reduce In-Store Apparel Returns? Try These Tactics on For Size

Heidi Sax

R/T

Retail Technology — 5 min read

4 Cutting-Edge Technologies to Curb C-Store Theft

Sandy Smith
Retail News & Trends — 6 min read

How Nike Slayed 2018, and Takeaways for Fashion Retailers

Alex Baldinger

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, conv...

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R/T

Retail Technology — 4 min read

How Top Retailers Use Mobile Tech to Boost Employee Motivation

Fiona Soltes
Retail News & Trends — 3 min read

Why Big Brick-and-Mortar Retailers Are Thinking Small in 2019

Jaclyn Trop

S/O

Store Operations — 6 min read

The High Cost of Grocery Store Shrink, and What to do About It

Sandy Smith
CB4 in Action — 5 min read

How CB4 Retailers Use Tech to Enable Store Managers

Heidi Sax

In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them....

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S/O

Store Operations — 5 min read

Naming a Product “Corn Knuckles” and Other Private Label Pitfalls

Jared Holst
CB4 in Action — 2 min read

Kohl’s x CB4 NRF Panel: How to Satisfy Mission-Driven Shoppers

Fiona Soltes

R/T

Retail Technology — 5 min read

How to Convert Fuel Shoppers & Increase Convenience Store Sales

Jared Holst

S/O

Store Operations — 5 min read

How to Cut Costs Without Sacrificing Customer Experience in Retail

Heidi Sax

In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meetin...

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S/O

Store Operations — 4 min read

Workforce Management Techniques for Today’s Fashion Retailers

Anne Miller

R/T

Retail Technology — 4 min read

How Tech-Savvy Operations Teams Keep Pace in Fast Fashion

Hanna Neier

S/O

Store Operations — 5 min read

How Grocery Store Operations Teams Lead Customer Experience

Anne Miller

R/T

Retail Technology — 4 min read

Wholesale Store Innovation: Sam’s Club Takes the Lead

AJ Ogundimu

Learn what store managers told us about threats to store execution and what shoppers told us about how these affect thei...

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R/T

Retail Technology — 3 min read

Smart Fitting Rooms: Mango & Ralph Lauren Get Wise

Beth Osborne

R/T

Retail Technology — 3 min read

Total Immersion: Walmart’s VR Retail Training

AJ Ogundimu

S/O

Store Operations — 6 min read

Outlet Store Challenges: The DIESEL Store Interview

Jessica Amodeo

S/O

Store Operations — 3 min read

Delivery in Retail: How Brick-and-Mortar Can Get the Edge

AJ Ogundimu

Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and s...

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S/O

Store Operations — 4 min read

Omnichannel Retail and the New Role of Stores

Beth Osborne

R/T

Retail Technology — 3 min read

AI and the Customer Experience: Today and Beyond

Beth Osborne

S/O

Store Operations — 3 min read

In-Store Innovation: Lessons from the Apple Store

AJ Ogundimu

S/O

Store Operations — 4 min read

Retail IoT Solutions Impacting the In-Store Customer Experience

Beth Osborne

We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal w...

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R/T

Retail Technology — 5 min read

Will Self Service Checkouts Boost Your Business?

Heidi Sax

S/O

Store Operations — 6 min read

Clienteling: Retail Realness with Dorian Nicholson

Jessica Amodeo

S/O

Store Operations — 3 min read

C-Store Stories: The Evolving Face of Circle K

AJ Ogundimu

S/O

Store Operations — 7 min read

Inside Store Operations: Denimwall, the South Beach Interview

Jessica Amodeo

Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Wat...

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CB4 in Action — 2 min read

The Limitations of Traditional Retail Business Analytics

Yoni Benshaul

R/T

Retail Technology — 4 min read

Retail Store Automation: Embracing Machines and Humans Alike

Heidi Sax

S/O

Store Operations — 3 min read

Customization in Retail: A Whole New World

AJ Ogundimu

S/O

Store Operations — 4 min read

Store Planning: The Changing Face of Retail Store Formats

Brianna Ahearn

We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pand...

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R/T

Retail Technology — 4 min read

Technology In Retail Stores: A Double Edged Sword

Brianna Ahearn

S/O

Store Operations — 6 min read

Inside Store Operations: The G-Star RAW Interview

Jessica Amodeo

R/T

Retail Technology — 3 min read

How In-Store Technology Empowers Retail Operations Teams

AJ Ogundimu

R/T

Retail Technology — 3 min read

Gamification in Retail: Delighting Shoppers & Store Teams Alike

AJ Ogundimu

In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pande...

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S/O

Store Operations — 3 min read

How One Retailer’s Productivity Point System Failed Employees

Jessica Amodeo

S/O

Store Operations — 4 min read

4 Retail Inventory Mistakes and How to Fix Them

Kathryn Thompson

S/O

Store Operations — 5 min read

What is Boring Retail? And How to Avoid It in Your Stores

Brianna Ahearn

S/O

Store Operations — 4 min read

Tracking Promotions Across Your Retail Chain

Brianna Ahearn

This infographic reveals the forces behind grocery's shrinking margins and shares tried-and-true ways of profitably driv...

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S/O

Store Operations — 3 min read

How to Improve Same-Store Sales Using Promotions

Brianna Ahearn

S/O

Store Operations — 2 min read

The Challenge of Solving Operational Issues in C-Stores

Meryl Tevrizian
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