3 Ways Retailers Are Getting More Done, Faster With CB4’s New Messaging Feature

communication in retail

Good communication in retail—so important, but so hard.  When it comes to communication, the odds are stacked against retailers. That’s because store teams are remote and usually (if they’re doing their job well) not in front of a computer. The bigger the chain and the more product you sell, the more complex it all gets—the […]

5 Predictions for Post-Pandemic Life Retailers Are Banking On

post-pandemic shopping trends

Last year, many shoppers found themselves turning to the web when they once would have turned to the mall. Online shopping surged during the pandemic. But now, with a new normal and new shopping trends on the horizon, retailers are getting ready for a “return to retail” as soon as this summer. That means getting […]

5 Ways the Best Retailers Increase Customer Lifetime Value

customer lifetime value

For great retailers, success isn’t earned with a single transaction—one transaction is only a win when it sets the ball rolling for more transactions like it and bigger baskets in the future. By the same token, missing out on a single sale is never just that—it can sap untold thousands of dollars in future business. […]

2nd Annual Grocery Store Loyalty Awards

top-supermarket-chains

Customer loyalty is hot right now. Despite the chaos of 2020, a handful of top supermarket chains managed to roll out new or update their existing loyalty programs in innovative and clever ways. The best programs are attracting legions of customers in a highly competitive industry. Sales figures from last year show that these revamped […]

The Rise (and Fall) of QR Codes in Retail: Is it Time for a Comeback?

QR-codes-in-retail

In the ever-changing retail landscape, QR codes (or quick response codes) have become something of a permanent fixture. These square-shaped black-and-white displays are found on a dizzying array of product labels. A QR code is actually a matrix-style bar code that can cram more data in a smaller space than a conventional linear barcode. When […]

See How Retailers Increase Sales with CB4. Watch a Video Demo.

Request a Demo of CB4 Watch a Demo of CB4 See for yourself why over 3,000 stores in over 20 countries trust CB4 to increase sales and customer satisfaction. a Gap Company Watch a Demo Schedule a Full Demo Watch a Demo of Spotlight See for yourself why over 3,000 stores in over 20 countries […]

Urban Outfitters Expands Partnership with CB4 to All Stores to Empower Store Associates with AI

Urban Outfitters AI for Apparel Retail

CB4 helps Urban Outfitters improve customer experience and increase sales through solving in-store product buyability issues. NEW YORK, Oct. 29, 2020 /PRNewswire/ — After a successful pilot, Urban Outfitters is rolling out CB4 AI to all 200 North American stores across their chain. Urban’s store associates use CB4’s AI solution to uncover specific products with high local demand […]

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