15 Must-Have Products to Add to Your Grocery Store Assortment, According to TikTok
TikTok is the bite-sized video-sharing app with an outsized reach. Launched here in 2018, the app became a global phenomenon last year among Generation Z users looking for a distraction during the COVID-19 quarantine. Now, with more than 1 billion users worldwide, TikTok has found a foothold with influencers demonstrating, hawking, and reviewing products for […]
A Snapshot of Grocery Supply Chain: You Can’t Always Get What You Want
When the pandemic reached the U.S. last winter, consumers rushed grocery aisles, “panic buying” toilet paper and other essentials to last them through quarantine. Restaurants were forced to shutter, leaving people to cook more meals at home as grocers scrambled to adjust supply chains to an abrupt change in consumer appetite. With no clear end […]
2nd Annual Grocery Store Loyalty Awards
Customer loyalty is hot right now. Despite the chaos of 2020, a handful of top supermarket chains managed to roll out new or update their existing loyalty programs in innovative and clever ways. The best programs are attracting legions of customers in a highly competitive industry. Sales figures from last year show that these revamped […]
UV Disinfection in Grocery: Is It The Next Big Thing?
Fears of the COVID-19 virus lurking in supermarkets—on doors, carts, and packaging—have kept uneasy shoppers from spending more time browsing the aisles or even from brick-and-mortar grocery stores altogether. The concern is justified. A 2017 study showed that grocery store carts carry 361 times more bacteria than a bathroom doorknob—with three-quarters of the cart’s germs […]
Local Grocery Chains vs. Big Box Supermarkets: Which is Coming Out of Covid-19 Ahead?
The COVID-19 outbreak pushed no industry (save for healthcare and biotechnology) to evolve as dramatically as the grocery retail industry. Within weeks of the pandemic’s arrival, big box retailers and local grocery chains alike were driven to upend their operations across the board, from stocking to staffing to safety protocols. Behemoths such as Walmart and […]
5 Grocery Industry Trends to Watch in 2021
Nearly one year after the COVID-19 pandemic began ravaging the globe, your local grocery store is likely looking a little different. Few businesses have been affected as dramatically by the virus as the grocery industry. Initially slow to adapt to e-commerce, the grocery industry has shoveled billions of dollars this year into developing online platforms […]
Grocery Store Operations: What Shoppers & Front Line Workers Reveal on Reddit
2020 was a year of the ordinary becoming the essential. At the beginning of the year, videoconferencing was a niche tool for connecting remote teams, or staying in touch with relatives across the country; now, it’s the backbone of the business economy. The exercise bike was a rarely used contraption that sat in the corner […]
Grocery Shopping in the Time of Corona: It’s Awful
Of all the uncertainties the novel coronavirus as brought upon us, one thing is absolute: shopping has changed. Specifically, grocery shopping. In a recent survey we ran, more than 50% of customers across the country said that they were afraid to shop in supermarkets. Give that a minute to really sink in. More than 50% […]
How to Support Your Grocery Staff During Coronavirus
During the 2019 holiday season (and man, does that feel like a long time ago now…) we put together a white paper called, “How to Unlock the Potential of Your Part-Time Workforce.” It was written by Heidi Sax on our editorial staff, and it was my favorite piece that we published last year. It’s an […]
Grocery
Sophisticated (but Simple) AI for Next-Level Supermarket Operations. Empower store managers. Delight shoppers. Restore lost sales. watch a demo What is Spotlight? CB4’s solution empowers store managers to correct costly execution problems in their stores, one AI-powered recommendation at a time. Unlike traditional retail analytics, Spotlight uses patented AI and machine learning algorithms to accurately […]
