3 Misconceptions About Amazon Pharmacy & What It Says About the Future of Physical Pharmacy Retail
Amazon rattled the pharmacy world when it announced its new Amazon Pharmacy concept in late November. Competitors’ stocks fell from 8 to 22 percent the day the news was shared. The timing could not have been better for Amazon Pharmacy, as CNBC reported: “Americans are increasingly relying on getting their medicines via mail to avoid […]
Harder, Better, Faster, Stronger: Covid & Pharmacy Retail
Let’s talk silver linings. By now, we’re all familiar with both the serious devastation and annoying everyday inconveniences of life during a pandemic. In addition to dispensing life-saving medication, pharmacies are often the closest place to grab a bottle of water or toilet paper. As a result, health retailers occupy a unique position in retail. […]
5 Ways CB4 Improves Pharmacy Same-Store Sales
Among retailers, the pharmacy vertical is perhaps the most competitive and ruthless—acquisitions coupled with the emergence of online vendors mean there are fewer total players on the field, and those that still exist are bloated and fall short on customer experience. For example, while Walgreens’ same-store pharmaceutical sales increased by 5.1% in Q2 2018, their […]
Innovations in Pharmacy: How Tech is Revolutionizing the Drugstore
For decades now, the drugstore has served as the most immediate and accessible outlet for healthcare, bridging the gap between the worlds of retail and medicine. Pharmacies deliver vital medications that improve the quality of life for countless patients, while over the counter remedies offer quick and easy relief for less severe conditions. In the […]
2nd Annual Grocery Store Loyalty Awards
Customer loyalty is hot right now. Despite the chaos of 2020, a handful of top supermarket chains managed to roll out new or update their existing loyalty programs in innovative and clever ways. The best programs are attracting legions of customers in a highly competitive industry. Sales figures from last year show that these revamped […]
Caring for Communities: How the Top 3 Retail Pharmacies Lead the Charge
When Amazon announced they would expand its pharmacy services, analysts called it a warning shot for the top retail pharmacies. Amazon was expected to bring the same type of disruption to pharmacy that it had to books, DVDs, retail and grocery. Retail pharmacies, however, have an edge on Amazon: they’ve got roots in the communities […]
Top 3 US Retail Pharmacies: Who’ll Capitalize on Consumer Obsession with Health & Wellness?
Note to reader: This is the second installment of our series on how the top retail pharmacies in the US—Rite Aid, CVS, and Walgreens—are evolving to meet ever-changing consumer demands. When you’re done, check out first installment on new store formats. Retail pharmacies have long been a one-stop-shop for beauty, grocery and yes, pharmacy. But […]
3 Ways You’re Wasting Staff Time & Retail Labor Costs
The retail industry was beset by uncertainty and unprecedented operational challenge in 2020 as the coronavirus pandemic unfolded across the world. It was a year of sudden lockdowns, store-capacity restrictions, endless sanitization protocols and a fundamental shift in the way customers shop, as more and more buyers opted for online shopping or curbside pickup. For […]
Top 3 US Retail Pharmacies: Are New Store Formats the Prescription for Success?
It’s a race to the top in pharmacy retail. The top three pure play brick-and-mortar pharmacy retailers are choosing different but similar paths to get there. In a new series, we’ll be taking a closer look at what Rite Aid, CVS, and Walgreens are doing in five pharmacy retail markers for success. Up first: new […]
How Retailers Are Responding to COVID-19: A Timeline
Coronavirus has hit the world—and the retail industry—hard. Some retailers are grappling with empty stores. Others with empty shelves. Some are just trying to stay afloat. All strive to serve their customers, the workforce, and their communities. As a partner to many in the retail industry, we’re gathering and sharing stories of how retailers are […]
