IoT in Retail: Changing the Customer Acquisition Landscape
IoT in retail has the ability to complete revolutionize customer acquisition. In the world of retail, customer acquisition holds great importance. Retailers focus a considerable amount of effort in many channels to acquire new customers. While the cost of customer acquisition continues to rise, and consumers become more fickle, retailers need new tools to attract […]
The AI Assistant Revolution Comes to Retail
No longer the stuff of science fiction, AI has forever changed the way we interact with computers. User interface paradigms have evolved to be easier and more intuitive. First, we had text-based command lines which required extensive knowledge of an esoteric vocabulary of jargon and scripting language to use. After that we moved on to […]
Custom Retail in the World of Sporting Goods
Sporting goods occupy a unique spot in the custom retail market. Whereas many other products are either purchased as is or seeing a resurgence in customization, sports equipment and sportswear have been tinkered with by athletes, coaches, and trainers for the past several decades. This customization can range from simple logos and team colors all […]
Retail Supply Chains Just Got Smarter: AI and the Supply Chain
The impact of artificial intelligence (AI) on retail continues to grow, finding its way into enabling better processes and outcomes throughout the industry. With the power of AI, retailers can make major improvements to the customer experience, in-store features, and more. Lots of pieces have been written about AI’s effect on these aspects. Now, it’s […]
Smarter Systems: AI and Machine Learning in Retail
AI and machine learning in retail bring two of the most exciting growth areas in modern technologically innovative spaces to one of civilizations oldest activities: shopping. They seize the imagination and inspire visions of rapidly improving productivity and intuitive design that adapts to human needs, rather than the other way around. This is particularly exciting […]
Innovations in Pharmacy: How Tech is Revolutionizing the Drugstore
For decades now, the drugstore has served as the most immediate and accessible outlet for healthcare, bridging the gap between the worlds of retail and medicine. Pharmacies deliver vital medications that improve the quality of life for countless patients, while over the counter remedies offer quick and easy relief for less severe conditions. In the […]
AI and the Customer Experience: Today and Beyond
In the retail industry, the customer experience is more important than ever. With so much competition from e-commerce, many shoppers need a compelling reason to visit brick-and-mortar locations. This pressure has been the catalyst for re-imagining how AI and the customer experience. In fact, Gartner predicts that by 2020, 85% of customer interactions will be […]
Robotic Shopping Carts Are Here (To Stay?)
Walmart has upped the ante for its big box and grocery store counterparts by obtaining a patent for long-anticipated robotic shopping carts. The robotic carts (created by Alert Innovation) are poised to transform operations for store teams and enhance the shopping experience for customers. The technology utilizes Roomba-like motorized transport units attached to the bottom […]
In-Store Innovation: Lessons from the Apple Store
One of the biggest in-store innovation success stories of the last 20 years in brick and mortar retail has been the Apple store. Entering the market after the wildly effective reworking of the entire Apple brand, these stores were an innovative new way for tech manufacturers to directly reach customers. The Apple store has become […]
Retail IoT: Tailored In-Store Experiences and Precise Messaging
No one would ever say retailers don’t hustle. Consider all the change that’s happened over the last decade. Shopping became easier and more convenient while options have expanded. Well-known retail brands have crumbled and filed for bankruptcy. Retail isn’t endangered. Rather, it’s evolving. The smart brands have, anyway. It’s true, brick-and-mortar stores have seen declines. […]
