5 Ways CB4 Improves Pharmacy Same-Store Sales
Among retailers, the pharmacy vertical is perhaps the most competitive and ruthless—acquisitions coupled with the emergence of online vendors mean there are fewer total players on the field, and those that still exist are bloated and fall short on customer experience. For example, while Walgreens’ same-store pharmaceutical sales increased by 5.1% in Q2 2018, their […]
The Future of Grocery Technology: Level Up or Get Left Behind
Business is awash in digital acronyms these days and the grocery industry is no different. AI, AR, VR, ML, DL – or make that artificial intelligence, augmented reality, virtual reality, machine learning and deep learning, to name but a few. The digital age has more than arrived – it’s taken over. But what does all […]
How Tech-Savvy Operations Teams Keep Pace in Fast Fashion
Fast fashion retailers exist in an ever-changing world of ephemeral trends. Their operations teams have the challenge of uniquely high product turnover rates, which affect everything from production to pricing. However, thanks to fashion industry technology powered by AI and machine learning, fast fashion operations teams can arm store staff with the information and tools […]
Top Performers Reports: A Retail Blind Spot
Many retailers use a “top performing SKUs” report to some extent. The purpose of these reports is to help store managers figure out if they have an operational or supply chain issue for specific SKUs by comparing how these items perform in their stores compared to other stores. This approach might be as straightforward as […]
5 Retail Technology Investments that Could Have Saved Sears
Sears, with its famous, thick product catalog, was once America’s largest retailer, the Amazon of its day. Like Amazon, it brought a wide variety of goods to a national market, through its catalog and department stores. In the last several years, Sears struggled to compete, at first with Walmart, then with Costco, and finally with […]
How Tilly’s Used Augmented Reality to Increase Foot Traffic
The End of Tactile Retail? Retail is about the tactile. The well-heeled lady wants to feel the string of pearls she admires as much as the young man wants to feel the touch of the leather jacket he so wants, or the child that craves to feel that latest game console in their hands. Of […]
How Grocery Store Operations Teams Lead Customer Experience
The customer experience makes or breaks a brick-and-mortar retail experience — and this is especially true for grocery retailers. Grocery store operations teams, with their intricate understanding of customer needs throughout their stores, are best poised to deliver elevated customer experiences that exceed expectations and surpass the competition. With cutting-edge machine learning tools and artificial […]
3 Examples of Convenience Store Software that Increase Sales
IT teams evaluating convenience store software already have a lot of options to weigh—from POS systems to traffic monitoring systems and more. But these systems come with a high price—a long rollout period and expensive in-store hardware. ROI is easy to promise but difficult to deliver. In this article, we’ll list the three convenience store […]
Wholesale Store Innovation: Sam’s Club Takes the Lead
In the 1980s, wholesale clubs revolutionized retail. Wholesalers, like BJ’s and Sam’s Club have succeeded but, the warehouse concept hasn’t change much since then. That’s why Walmart is developing an entirely new concept for Sam’s Club. The store is in Lower Greenville, a neighborhood of Dallas, Texas. Sam’s Club will test new technology at this store/wholesale […]
Smart Fitting Rooms: Mango & Ralph Lauren Get Wise
From RFID sensors to beacons to digital kiosks and signs, IoT in retail is everywhere. Much of the discussion around the Internet of Things (IoT) in retail is about how it will change the customer experience. However, you can also leverage IoT devices as tools to benefit your employees. Smart fitting rooms represent one way […]
