In-Store Innovation: Lessons from the Apple Store
One of the biggest in-store innovation success stories of the last 20 years in brick and mortar retail has been the Apple store. Entering the market after the wildly effective reworking of the entire Apple brand, these stores were an innovative new way for tech manufacturers to directly reach customers. The Apple store has become […]
C-Store Stories: The Evolving Face of Circle K
Circle K is among the largest and most well-known convenience store brands in the United States. Founded in 1951 in El Paso and currently a subsidiary of Alimentation Couche-Tard, a Canadian chain of convenience stores, Circle K has become iconic all over the South, Midwest, and West Coast off the strength of their branding and […]
Customization in Retail: A Whole New World
The rise of customization in retail brought on by online retail has forever changed the way companies do business. While some have failed to adapt and gone defunct, many more are adapting in clever ways to bring better in-store experiences to customers through leveraging of the online side of their business. This is most notable […]
Personalization and Artificial Intelligence in Luxury Retail
Is there a role for artificial intelligence in luxury retail? What sets luxury retail apart? Luxury can mean many different things to different people, but in retail terms it’s all about high-end, more expensive product from highly trusted and respected brands. But it’s not just about that. The brick-and-mortar experience in luxury retail is characterized […]
How Kroger is Staying On Top of Grocery Store Technology Trends
When it comes to grocery store technology trends, the Kroger Company is in a bit of an unusual but exciting position at the moment. Kroger is the second largest retailer in the United States behind Walmart, and the top grocery chain nationwide. While competitors like Amazon and Walmart seek to seize market share by expanding […]
VR & AR in Retail: Better Customer Experience Through Technology
For years virtual reality (VR) was nothing more than the stuff of science fiction, a far-off fantasy promising to take us to worlds both fantastic and mundane. But now, thanks to numerous advances in technology, VR is becoming a powerful tool for retailers everywhere. These cutting-edge headsets offer customers and operations teams various opportunities to […]
Blockchain in Retail: Applications Beyond Crypto
There’s been a lot of talk about blockchain recently, with most of it centered around the volatile cryptocurrency market. However, for retailers, that’s not even remotely the most exciting part of this burgeoning technological revolution. Blockchain is opening up new and exciting opportunities for innovation that have the potential to revolutionize operations, supply chain, customer […]
How In-Store Technology Empowers Retail Operations Teams
Much of the in-store technology currently spreading throughout the brick-and-mortar space is highly visible to customers. But what about the innovations that aren’t so obvious? Sure, apps and in-store pickup make life easier for consumers and draw in new ones. But some of the most exciting developments around in-store technology are almost unseen by the […]
How Technology Inspired and Drove Fast Fashion’s Meteoric Rise
One of the most exciting retail trends of the past few years has been fast fashion: low cost, cutting edge clothing from brands like Zara and H&M. By leveraging our increasingly connected world, these brands manage to stay on-trend and keep customers coming back week after week. Retailers like these have disrupted the seasonal paradigm […]
Gamification in Retail: Delighting Shoppers & Store Teams Alike
Video games, shopping, and mobile phones are three of the most ubiquitous elements of contemporary society. So really, it was only a matter of time before the three intersected. A wave of gamification in retail has breached the mainstream. Video games have been around for decades. However, it wasn’t until the rise of the smartphone […]
