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Research & Reports

Your hub for heavily researched insights written by industry experts. No spam. No fluff. Whether you’re a professional in apparel, convenience, grocery, or specialty retail, there’s something here for you.

The Most Common Threats to Retail Execution

Learn what store managers told us about threats to store execution and what shoppers told us about how these affect their purch...
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2019 Apparel Store Customer Experience Survey

In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meeting shopper e...
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Why Machine Learning is the Key to Driving Same-Store Sales

In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them.
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Spotlight Q2 2019: CB4’s Retail Magazine

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, convenience...
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How CB4 Creates IT Department Heroes

In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of resour...
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C-Store Customer Feedback Survey

In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to experien...
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Three AI Solutions Transforming Store Walks

In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correct floor...
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Three Interviews with Top Women in Grocery

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are the key...
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The Supermarket Customer Feedback Survey

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's most i...
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How Traditional Sales Analytics Holds Retailers Back

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we examine why.
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Spotlight Q1 2019: CB4’s Retail Magazine

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, convenience...
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Supermarket Customer Experience Survey

We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal was to gai...
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2019 C-Store Operations Survey

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing respon...
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Practical Applications of AI in Retail

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subject of ...
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