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Research & Reports

Your hub for heavily researched insights written by industry experts. No spam. No fluff. Whether you’re a professional in apparel, convenience, grocery, or specialty retail, there’s something here for you.

Grocers: Forget the E-Comm Hype. Don’t Take Your Eyes Off Your Stores This Year. Here’s Why.

Recent reports warning of the meteoric rise of online grocery are no more than hyperbolic clickbait. Read about the truth behin...

Your Inventory Replenishment System is Falling Short (Here’s What You Can Do)

Even with fancy inventory replenishment systems, stores are still struggling to stock, display, and sell products to meet deman...
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The Case of the Disappearing Grocery Store Profit Margin & What You Can Do About It

This infographic reveals the forces behind grocery's shrinking margins and shares tried-and-true ways of profitably driving sal...
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The Retailer’s COVID-19 Response Playbook

In this report, 83 retail leaders reveal their plans and pains as they operate brick-and-mortar stores through the pandemic.
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COVID-19 Shopper Priorities and Experience Survey

We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pandemic. T...
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How Covid-19 is Changing Grocery Store Demand

Covid-19 is causing consumer behavior to change dramatically across your chain and across our grocery customer base. Watch this...
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The 2020 Grocery Store Customer Experience Survey

We surveyed 1,000+ grocery shoppers to see what’s most important to them when they visit the grocery store. The goal was to gai...
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How to Unlock the Potential of Your Part-Time Retail Workforce

Back to Retail Content In this white paper, CB4 reveals retail’s increasing reliance on part-time associates and shares p...
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The Most Common Threats to Retail Execution

Learn what store managers told us about threats to store execution and what shoppers told us about how these affect their purch...
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2019 Apparel Store Customer Experience Survey

In the survey of over 1,500 shoppers across 90+ stores, you’ll learn: • How apparel categories stack up to meeting shopper e...
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Why Machine Learning is the Key to Driving Same-Store Sales

In this article we discuss three obstacles to improving same-store sales and how machine learning helps solve them.
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Spotlight Q2 2019: CB4’s Retail Magazine

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, convenience...
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How CB4 Creates IT Department Heroes

In this article, learn how CB4 helps operations and IT teams accomplish their shared goals with a minimum requirement of resour...
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C-Store Customer Feedback Survey

In this report, learn what convenience shoppers care most about, and how they rank the top c-store brands according to experien...
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Three AI Solutions Transforming Store Walks

In this article learn how top retail brands are using AI to improve their store walks and ability to discover and correct floor...
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Three Interviews with Top Women in Grocery

In these interviews, learn how the top women in grocery are tackling challenges in the industy, and what they think are the key...
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The Supermarket Customer Feedback Survey

In this survey, we asked 1,500 grocery shoppers about their experiences with the industry's biggest brands. Learn what's most i...
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How Traditional Sales Analytics Holds Retailers Back

Even retailers whose stores use BI tools suffer from low hit rate and lack clear revenue gain. In this article, we examine why.
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Spotlight Q1 2019: CB4’s Retail Magazine

A comprehensive overview of our perspective on the retail industry and into each vertical that we service: fashion, convenience...
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2019 C-Store Operations Survey

This exclusive survey from CB4 and Convenience Store Decisions touches on all aspects of c-store operations, summarizing respon...
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Practical Applications of AI in Retail

How can machine learning and AI transform store operations? This question strikes at the heart of what we do and is subject of ...
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We surveyed 1,108 shoppers in the US to learn how shoppers are perceiving their in-store experiences throughout the pandemic.

We surveyed 1,108 shoppers in the US to learn how shoppers...