Ace Hardware Corporation is a worldwide retailing cooperative based in Oakbrook, IL. The company offers a range of products that include electrical appliances, paints and solvents, hand tools, plumbing equipment, and lawn and garden materials.
Ace Hardware’s executive team had been looking for technology initiatives that could help realize the company’s vision of improving execution and boosting sales at their brick and mortar stores. Critically, the executive team did not want to distract the store staff from focusing on customer experience or compromise the success of other initiatives already underway. Given the mixed results of past projects, the team also wanted an effective way to measure ROI.
Learn how Ace accomplished these goals and achieved 2.1% same-store growth with CB4.